Privacy Policy

Data Protection

Please note this section is designed for our Clients and Website users.

 

Managing Your Marketing Preferences

To withdraw your marketing consent or update your preferences at any time you may click the unsubscribe or update preferences link in the footer of our emails, or contact the Marketing Manager via:

 

What is the General Data Protection Regulation?

The General Data Protection Regulation (GDPR) comes into effect in May 2018. This regulation changes how we are required to handle your personal information. This page sets out how your information is managed.

 

Your rights

Under the new GDPR you as our website visitor or client(s) have increased rights which may include the right:

 

How we protect your information

It is important that you have confidence that your information is stored in a responsible and confidential manner.  We take this very seriously. As such we have spent time to ensure:

Please contact our Practice Manager if you should have any concerns about how your information is stored.

 

What information do we collect?

From each client we collect a range of information which is dependent on the work being undertaken. The information required for your matter is likely to include:

 

For website visitors we will only collect personal contact details necessary for any enquiries as well as consent for future marketing.

Please note: It is impossible to give an exhaustive list of information which may be required in your matter as each matter is different.

 

What basis do we use to collect and process your information?

The basis on which we collect and process your information is dependent on your/our needs.

 

The majority of your information is collected on the basis of fulfilling the Terms and Conditions (Contract) for our clients which are agreed at the start of your matter. This will include, as an example, your contact details and legal history. Some of this information may be used for Marketing subject to you providing Consent as requested.

 

A proportion of the information we collect is required for compliance with our current Legal Obligations, this includes, as examples: Anti-Money Laundering Regulation, the Bribery Act, the Criminal Finances Act and the Legal Service Act (i.e. compliance with the Solicitors Regulatory Authority Code of Conduct).

 

How is your information processed and by whom?

Your information will be processed by the Solicitor/Legal Advisor acting on your behalf, their secretary and our administration team including our accounts and marketing department. If you become a client they will create a physical file and upload your information in to our internal Case Management system (stored on our network). All of our clients are checked with a third party credit agency (Equifax) to ensure we are compliant with current AML regulations this will include contact details.

 

 

For website visitors we will process your information on our website supported by Blue Fuse (our website developer) and Mailchimp (email marketing). We will also process your information in our marketing department on our internal Case Management system (stored on our network).

 

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

 

The use of cookies is now standard for most websites. If you are uncomfortable with the use of cookies, you can manage, delete and control them through your browser. The five cookies in use on www.wspsolicitors.com are persistent and can be removed by deleting your browser history (cache) when you leave the site. Persistent cookies remain in your browser beyond the session.

Cookie Names:

 

These cookies are used to collect information about WSP’s website users; IP address, pages visited, navigation through the site and session identifier. This information is used for reporting and site improvement. They also pass information (ID number and comments) from the WSP server to a third party who hosts the WSP comments function.

 

New rules about the use of cookies came into effect in the UK from 26 May 2011 under the EU Privacy Directive, with enforcement commencing on 26 May 2012. The firm has adopted a cookies policy which sets out how we use the information that you supply to us where that information identifies you personally.

 

More information on cookies:

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

 

 

Changes to the Privacy Policy

This Privacy Policy may be updated from time to time, so you may wish to check it periodically. The date of the most recent revisions will appear on this page.

 

 

Contact Us

If you should have any concerns about how your information is stored and used please contact our Practice Manager.